Why does my email send spam

Typically you need to wait for the recipient servers to realise they are being sent spam and to stop bouncing the emails to your legitimate email address. If your email account has been compromised, it means a spammer has obtained your email account username and password and is sending spam using your credentials. You should change your email password immediately to cut off their access and take steps to ensure your computers are secure.

Once your passwords are updated and computers secure, all spam emails will cease being sent. If you've taken these steps due to receiving spam bounce back emails, these bounce backs will not stop arriving immediately. This is because the bounce backs are returning from emails which were sent prior to you updating your passwords. The spam emails will cease bouncing back to your address within 24 hours. In the mean time, you may setup a temporary filter within your email software to automatically trash these bounce back emails to prevent them from bothering you.

Ideally you should also have an anti-virus program installed on your computer and upgrade it every time updates are available. Skip to Main Content.

Expand search. Search Search. What can we help you with? Contact Us. Service Status. My Account. My email address appears to be sending spam! If you want to convince subscribers to buy from you, you want them to be engaged and interested.

Speaking of ethics, you need to be aware of the laws that govern digital marketing communications. How do you know if an email is legally spam? One sign that spam filters keep a look out for when trying to catch messages is to look at the IP address associated with the sending email address and see if there are any spam complaints associated with it. If there are, then legitimate email addresses can get flagged simply due to association. Furthermore, as we already mentioned, the best email marketing software providers will also have features built in to help you avoid other common spam triggers such as not including a physical address or using a sending email address that looks suspicious.

If your emails sound like they were written hastily or by a computer , that can be a red flag for spam filters. For an example of spammy subject lines, have a look at the following screenshot taken from a real Gmail Spam folder. However, due to the wording the email marketers at these companies chose, the emails have ended up in spam. Note how many of these emails make references to money, use too many exclamation points, or generally promise discounts. Does this mean you should never send emails with subject lines offering discounts or deals?

Of course not, but it does show that you should be careful with these sorts of subject lines. For more information, you can review our guide to email subject line best practices. One metric that spam filters use to catch errant emails is to look at how many of the emails to which you are sending are active. You can think of this like pruning a tree. You cut away small bits now in order to ensure the overall continued health of the organism.

If you have low email open rates overall, then you may need to rethink your overall email marketing strategy , as this could indicate a deeper issue than just a few inactive email addresses. As it turns out, such applications exist. They can read your mail, and they can target people you know when they spam. And they can lock you out of your own account. As soon as you discover that your address is spamming people, try to change your password…immediately.

But if your mail service rejects your password, the problem is serious. The hijacker has changed the password first and now controls your account. The service will email you a new password. Have you been using the same password for other services?